Explorer + can't see preview
Raquel
via web
Hello,
I've been trying to put my developer to add the slider into my
website. Simply what we want is to redirect the user to another
page of our website once they click on the slider. I believe I
chose correctly: the themed layout with carousel view and added the
page url to be redirected.
My questions
1st: my developer says that with the internet explorer the slider
doesn't appear (only Firefox). Is there any extra code to
insert?
2nd: Is there a way to previous the slider?
3rd: can I pause/edit the slider without having to alter the codes
(this way I can be independant from my developer)?
Thanks a lot,
Raquel
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Support Staff 2 Posted by Rob Chuah (InstantSifu) on 20 Jul, 2010 11:56 PM
Hi Raquel,
Can you show me your site ? We've tested it in house for all 5 major browser (IE, Chrome, FIrefox, Safari, Opera) and all of them is working. There might be some other stuff that is giving the problem
What do you mean by previous the slider ?
Yes. Once you have finish the configuration, you'll be given a code and you just plug into a website. Just go back to the admin panel to edit the slider, it will take effect immediately on the website with that JS code.
thanks
Rob
3 Posted by Raquel Oliveira on 21 Jul, 2010 05:57 AM
Hi Rob,
1. My website is www.clickagift.gr
2. I mean while creating a slider I can’t preview it to see if I like it or not, (ex: font size, fonts, apearance of the text, etc...) before displaying it in the website.
3. Great, can I also "pause" the slider for acouple of weeks and then put it running again on my website?
Thanks a lot
Raquel
-----Original Message-----
From: Rob Chuah (InstantSifu) [mailto:***@tenderapp.com]
Sent: Wednesday, July 21, 2010 2:59 AM
To: ***@clickagift.gr
Subject: Re: Explorer + can't see preview [InstantSlideUp]
Support Staff 4 Posted by Rob Chuah (InstantSifu) on 21 Jul, 2010 01:27 PM
Hi Raquel
I took a quick look at your website and it seems you are using jQuery. Why dont you try to include just the last 2 lines (instead of all 3 line of JS code) and see how it goes
Unfortunately we do not have live preview function yet. The simplest way is just to create a dummy page, insert the ISU code there, and do the changes again without needing to insert the JS code again and you should be able to see your changes.
In order to pause it, you'll need to manually comment out the code or remove it from your website. We do not offer this kind of functionality at this point of time
thanks
Rob
Rob Chuah (InstantSifu) closed this discussion on 21 Jul, 2010 01:27 PM.
Raquel Oliveira re-opened this discussion on 21 Jul, 2010 01:38 PM
5 Posted by Raquel Oliveira on 21 Jul, 2010 01:38 PM
Hi Rob,
Thanks for your quick reply. I have forwarded to my developer, I hope all ends well!
Thanks again for your help!
Raquel
-----Original Message-----
From: Rob Chuah (InstantSifu) [mailto:***@tenderapp.com]
Sent: Wednesday, July 21, 2010 4:30 PM
To: ***@clickagift.gr
Subject: Re: Explorer + can't see preview [InstantSlideUp]
Support Staff 6 Posted by Rob Chuah (InstantSifu) on 21 Jul, 2010 01:55 PM
No problem. Let us know if there is anything else we can help
thanks
Rob
Rob Chuah (InstantSifu) closed this discussion on 21 Jul, 2010 01:55 PM.
Raquel Oliveira re-opened this discussion on 23 Jul, 2010 01:06 PM
7 Posted by Raquel Oliveira on 23 Jul, 2010 01:06 PM
Hi Rob!
It's me again,
Well, it seems that I get a bit of the problem if I cannot myself edit the slider without having to bother my developer over and over. From what I see, every time I edit the slider (because I can’t preview it) I have to ask my developer to once again insert the "new" code of the edited slider. Is this correct?
Also, I did put a redirect page URL so that by clicking on the slider it would take them to a certain page of my website, but nothing happens. Am I doing the configuration wrong?
My developer has no idea why is still doesn’t work in IE, she did try to do as you suggested but it didn’t change a thing.
I'm the owner of the website and I manage the content but I'm not the web developer.
Thanks
Raquel
-----Original Message-----
From: Rob Chuah (InstantSifu) [mailto:***@tenderapp.com]
Sent: Wednesday, July 21, 2010 2:59 AM
To: ***@clickagift.gr
Subject: Re: Explorer + can't see preview [InstantSlideUp]
Support Staff 8 Posted by Rob Chuah (InstantSifu) on 24 Jul, 2010 11:51 PM
Hi Raquel,
I check out all the comment. So basically you are saying even though you set the close to show again after user click on the close word, it just didnt appear again ?
The only reason i can think of it the prior effect is still taking place. Can you clear all your cookie, then try again ?
Let's continue the conversation here instead of my email so that we can track and resolve this properly ?
Appreciate that a lot
thanks
Rob
Rob Chuah (InstantSifu) closed this discussion on 24 Jul, 2010 11:51 PM.
Raquel Oliveira re-opened this discussion on 25 Jul, 2010 04:46 PM
9 Posted by Raquel Oliveira on 25 Jul, 2010 04:46 PM
Hi Rob,
Thanks for your email!
Yes, exactly! Anyway, I changed it so that it will slide up and down after 20 seconds, so I won’t be using this feature.
Thanks for all your help and patience :)
Raquel
-----Original Message-----
From: Rob Chuah (InstantSifu) [mailto:***@tenderapp.com]
Sent: Sunday, July 25, 2010 2:54 AM
To: ***@clickagift.gr
Subject: Re: Explorer + can't see preview [InstantSlideUp]
Rob Chuah (InstantSifu) closed this discussion on 25 Jul, 2010 08:38 PM.