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Can't login into my Admin Panel

Veit

17 Jun, 2010 12:44 PM via web

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Hi,

I'm using ISU version 1 and cant' login into my admin area. The page just keep refreshing, but doesn't log in.

Please help!

Thanks,

Veit

1. Support Staff 2 Posted by Rob Chuah (InstantSifu) on 18 Jun, 2010 02:46 AM

   

   Hi Veit,

   Can you show me the URL, and if possible grant temporary FTP access to me ? Also, when does this start to happen ?

   thanks
   Rob

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2. 3 Posted by Veit Mehler on 18 Jun, 2010 04:46 AM

   

   Hi Rob,

   http://www.unleash-your-vision.com/slideup/configure/

   FTP Username: ***@unleash-your-vision.com
   Password: slideup
   FTP Server: ftp.unleash-your-vision.com
   FTP Server Port: 21

   What's a good deal you can do on an upgrade to version 2?

   Bought ISU not long ago.

   Thanks for your help,

   Veit

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3. Support Staff 4 Posted by Rob Chuah (InstantSifu) on 19 Jun, 2010 03:13 AM

   

   Hi Veit,

   I cant seems to login to your FTP. Can you double check the username/password ?

   Are you interested in the self-hosted or hosted version of ISU2.0 ?

   thanks
   Rob

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4. 5 Posted by Veit Mehler on 19 Jun, 2010 03:20 AM

   

   Hi Rob,

   just logged in with Filezilla into

   host: ftp.unleash-your-vision.com
   user: ***@unleash-your-vision.com
   password: slideup

   mode: normal

   would be interested in self-hosted ISU2.

   Thanks,

   Veit

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5. Support Staff 6 Posted by Rob Chuah (InstantSifu) on 19 Jun, 2010 04:17 AM

   

   hi Veit,

   that was what i did. but it prompted authentication failure

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6. 7 Posted by Veit Mehler on 19 Jun, 2010 04:34 AM

   

   Hi Rob,

   did you try just rob as username? without the @unleash-your-vision.com?

   maybe that'll work. I can login with the information I sent to you.

   Veit

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7. Support Staff 8 Posted by Rob Chuah (InstantSifu) on 19 Jun, 2010 05:49 AM

   

   Hi veit,

   I did a bit of digging and it seems that your server doesnt pass along the HTTP POST variable ? Is this due to some setting on your server ?

   thanks

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8. 9 Posted by Veit Mehler on 19 Jun, 2010 06:31 AM

   

   Hi Rob,

   to tell you the truth, I wouldn't have a clue what that means... Is
   that related to you logging into the ftp account, or me not getting
   into the admin section?

   Also, where would the setting be located, so I can check?

   Thanks,

   Veit

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9. Support Staff 10 Posted by Rob Chuah (InstantSifu) on 20 Jun, 2010 05:31 AM

   

   Hi Veit,

   I need full access to your FTP to really understand how things are going on.

   Another one is can you ask your web hosting, why is it that a 301 redirect happen when trying to submit the form with HTTP POST variable via http://www.unleash-your-vision.com/slideup/configure/index.php ?

   thanks
   Rob

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10. Rob Chuah (InstantSifu) closed this discussion on 04 Aug, 2010 10:41 PM.

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