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Refund Request

zachakathegoods

17 Jan, 2012 03:28 PM via web

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I have been patient (asking for over 60 days + 9-10 messages) and would still like to obtain a refund the correct way through your company. If you will read my other messages I have sent you will understand how long/what I have previously said towards this topic.

Nothing further will be discussed, I will charge-back if a refund is not received within 10 days. Today is 1/17/2012. I will request for a charge back on 1/27/2012.

Please solve this problem soon.

1. Support Staff 2 Posted by Rob Chuah (InstantSifu) on 18 Jan, 2012 12:30 PM

   

   Hi Zach,

   I have been trying to work with the technical contact you provided but unfortunately they have not been responsive. I wonder if it is possible for you to send them an email saying that I am here to help, and cc'ing me. My email address would be ***@gmail.com

   I really want to make this work for you!

   thanks
   Rob

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2. 3 Posted by zachakathegoods on 18 Jan, 2012 01:09 PM

   

   I am finished with ISU, I have moved onto Page Peel Away Ads now. I am currently happy with the sign up % I am getting. I believe I will stick with this since it only cost me 27usd compared to the 200+ I spent on ISU and never got it working. I am not going to complain anymore, I am simply done with trying to work your product. That is solely the problem at this point.

   I have contacted my coder and he feels the same about ISU vs. Page Peel Away Ads.

   Thank you for your help. A refund would be wonderful now.

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3. Support Staff 4 Posted by Rob Chuah (InstantSifu) on 19 Jan, 2012 07:42 AM

   

   Zach,

   Whats the email address to send the refund to ?

   thanks
   Rob

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4. 5 Posted by zachakathegoods on 19 Jan, 2012 09:12 PM

   

   ***@yahoo.com

   ________________________________
    From: Rob Chuah (InstantSifu) <***@tenderapp.com>
   To: ***@yahoo.com
   Sent: Thursday, January 19, 2012 2:42 AM
   Subject: Re: Refund Request [InstantSlideUp]

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5. Support Staff 6 Posted by Rob Chuah (InstantSifu) on 20 Jan, 2012 09:22 AM

   

   All right zach, refund of USD 167 is done. USD30 has to be taken off for the processing fees and our merchant fees

   You have a good one.

   thanks
   Rob

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6. Rob Chuah (InstantSifu) closed this discussion on 20 Jan, 2012 09:22 AM.

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