Wordpress Problem

Lenny's Avatar

Lenny

09 Aug, 2010 07:03 AM via web

hello,

I just purchased your product and I can't get it to work.

I download and installed header/footer plugin.

I pasted html code

It doesn't show up on my site.

  1. Support Staff 2 Posted by Rob Chuah (InstantSifu) on 09 Aug, 2010 09:30 AM

    Rob Chuah (InstantSifu)'s Avatar

    hi Lenny

    Can you show me your blog ? If possible, grant me access to your WP too ?

    thanks
    Rob

  2. 3 Posted by Lenny on 09 Aug, 2010 10:06 AM

    Lenny's Avatar

    www.mynotetakingnerd.com/blog

    do you mean give you my password?

  3. Support Staff 4 Posted by Rob Chuah (InstantSifu) on 09 Aug, 2010 02:30 PM

    Rob Chuah (InstantSifu)'s Avatar

    Hi Lenny

    Can you try just include the last 2 lines (instead of all 3) ?

         <script type="text/javascript" src="http://www.instantslideup.com/2.0/isu/resource/jquery.ba-postmessage.min.js"></script>
          <script type="text/javascript" src="http://www.instantslideup.com/2.0/index.php?page=isujs&uid=3m2yrr1699a474rt62r8"></script>
  4. Rob Chuah (InstantSifu) closed this discussion on 09 Aug, 2010 02:30 PM.

  5. Lenny re-opened this discussion on 09 Aug, 2010 02:51 PM

  6. 5 Posted by Lenny on 09 Aug, 2010 02:51 PM

    Lenny's Avatar

    Hello,

    I just tried it and nothing.

    click the admin button at bottom of page

    my username is: lnyol
    password is: myangel1

    Maybe that will help

    Please tell me when you are done there.

    Or if you have a solution

    I'm taking daughter to doctor and will check in about three hours

    thank you

  7. Support Staff 6 Posted by Rob Chuah (InstantSifu) on 09 Aug, 2010 03:05 PM

    Rob Chuah (InstantSifu)'s Avatar

    Hi Lenny

    It is working here.

    Can I suggest you try to clear your browser cookie and try again ? What
    browser are you using that you dont see it ?

    I tried both firefox and chrome and they work fine

    thanks
    Rob

    On Mon, Aug 9, 2010 at 10:53 PM, Lenny <
    ***@tenderapp.com<tender%***@tenderapp.com>
    > wrote:

  8. 7 Posted by LN on 09 Aug, 2010 03:59 PM

    LN's Avatar

    Rob thank you for your customer service.. i will be signing up as an affiliate simply because of that aspect.if I change template or colors do I have to change code? And Just put the bottom two lines in?

    "Rob Chuah (InstantSifu)" <***@tenderapp.com> wrote:

  9. Support Staff 8 Posted by Rob Chuah (InstantSifu) on 10 Aug, 2010 12:05 AM

    Rob Chuah (InstantSifu)'s Avatar

    No you dont have to replace the code. Just go to the admin panel, made the changes and it will be reflected on the page

    thanks
    Rob

  10. Rob Chuah (InstantSifu) closed this discussion on 10 Aug, 2010 12:05 AM.

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